Privacy policy

At Spinmills Casino, we value your privacy very highly.

1 Introduction

At Spinmills Casino, we value the privacy of our customers very highly.  This Privacy Policy explains what data we gather from you when you visit our website or play our games, why we gather it, and how we use and safeguard it.  You are accepting this Privacy Policy and all of our Terms & Conditions when you visit our site.

This Privacy Policy may be revised at any moment.  Any major changes to this policy will be posted on our website and users will be notified.  Maintain a regular schedule of checking in with us.  By utilizing our services going forward, you are acknowledging and accepting the revised Policy.

2.  Information We Collect

We acquire both automatically generated data and personally identifiable information in response to your voluntary submissions to our site. Included in this are the following pieces of personal information: full name, date of birth, mailing address, email address, and phone number.

Information regarding the account and its funds, including but not limited to login credentials, payment details, and a record of all deposits and withdrawals.

The following information pertains to the technical aspects and usage: IP address, device type, browser, websites or games viewed, timestamps of visits, and complaints of failures or crashes.

Any time you join up for a campaign, fill out a survey, or contact customer support, you are essentially communicating with them.

We only collect this information to fulfill our legal obligations, keep our services secure, and provide them to you. Form submissions and direct registration are the most common ways that we get information about you.    Search “Cookies” in Section 7 for more information.  Through the use of cookies and similar technologies, specific data is automatically collected when you navigate the site. Protecting the privacy of your personal information is our top priority.

3.  Direct Information Obtained from You

When you sign up for an account, change your profile, make a payment, or another action, we gather data about your interactions with our site.

In the course of your use of our services, we automatically record certain information. Your IP address, device type, browser, and the websites or games you visit, as well as the time you spend there, are all part of this technical and usage data. We can monitor performance and detect any issues or abuse in this way

With the help of our trusted business associates, we may collect personal data from you. When you pay using a third-party service or provide identification verification, they will provide us with the details we need to finalize the deal or validate your identity.  We occasionally collaborate with outside parties who may have access to your personal data in order to do activities like analytics, fraud checks, and game content.  Ensuring the security and exclusive use of user information for the defined objectives is the duty of all third parties participating in data management.

4.  What We Do With Your Data

Account creation, gaming and betting management, payment processing, and round-the-clock support are all made possible with the data you supply when you sign up.

In order to ensure the security of your personal information, we take measures such as verifying your age and identity, strictly enforcing our terms and conditions, preventing fraud and dishonesty, and adhering to laws pertaining to anti-money laundering and other similar matters.

We enhance your experience by fixing mistakes, improving performance, and developing intriguing new features or games through analysis of usage statistics and comments.

Regarding marketing and promotions, unless you opt out, we may distribute newsletters, exclusive offers, and other promotional information about our services or our partners’ services (including optional contests or surveys).

The aforementioned uses are the only ones to which your personal data will be subject. In the event that we require it for any other purpose, we will inform you and request your approval.

5.  Situations in Which We Might Make Disclosures

Protecting your personal info is our top priority When sharing personally identifiable information with third parties, we respect all rules and regulations:

We will disclose information where required by law or necessary to protect our company, users, or third parties’ interests, assets, or safety. We reserve the right to reveal information to comply with government requests or avoid serious harm or illegal conduct.

If we suspect fraud on our platform, we may share your information with other online gambling firms, financial institutions, or law enforcement organizations.  Money laundering, payment fraud, and cheating are examples. For industry-wide fraud prevention and administration, this data may include your identify and account actions.

For reports, studies, and industry analysis, we may share aggregated, non-personalized data with third parties. We can supply aggregate player statistics or anonymized behavioral data for gaming trend or addiction prevention studies.

Third parties cannot access your data. Your data must be protected and used exclusively for the purpose third parties acquired it.

6.  What You Can Do and Your Rights

You can decide how your personal information is gathered and you have rights to do so:

We’d be happy to look over the private data we have on file and make any changes that are needed if we find anything that is wrong.  If you want to make these changes, please get in touch with us.

If you don’t want to get marketing emails from us, you can always stop getting them. One way to do this is to change the settings for your account. Another is to just click the “unsubscribe” link in emails. Even if you tell the service you don’t want to get marketing messages, you will still get account alerts and confirmations of transactions.

Do you worry about how we handle your personal data or information? You can always get in touch with us.  We’re going to do everything we can to get things better.

Please email us if you want to close your account or have your personal information erased. Any wish you make, we will do everything we can to meet it.  Because it’s the law and the rules for our business, we might need to keep some information for a certain amount of time. For instance, it’s important to keep detailed records of trades to stop fraud and make audits easy. This Privacy Policy tells you how to handle and keep all the important data and makes sure that it is only kept for as long as it’s needed. 

We can’t give you access to your information or delete it until we have the right proof of who you are. This is how we’ll keep your data safe. Once we know this, we can be sure that we are protecting the privacy of the right person.

We might need to keep some of your data even after you close your account.

7.  Technologies Relating to Cookies

Our website employs cookies and comparable technologies to enhance your experience and ensure seamless performance.  Devices save little text files called “cookies” on your hard drive.  They keep track of your betting history, login details, and the language you choose. With this information, we can see how people interact with our site and make improvements to our offerings. Also, if you use them, the content you get will be tailored to your exact interests.

If you keep using our website, we will take this as a sign that you agree. You can get to this option through your browser’s settings. It lets you manage or erase cookies from your browser. Disabling cookies may stop some parts of our website from working properly.

8.  Solutions for Making Payments Outside of an Organization

To make sure your bank or payment service receives all the necessary information when you make a deposit or withdrawal on our site, we share that information with them. By making a payment using our service, you are consenting to the sharing of your information. The payment processors work independently to process your data in the most secure way possible. The processing of your financial data may take place in a nation other than your own. For the utmost protection, all financial data is sent over encrypted networks. We only save your complete payment details on our systems for as long as is strictly necessary.  By way of illustration, while we may store a record of the transaction and the last few digits of your card number for reference, we do not preserve the complete number or security code.

9.  Evaluation and Verification of Security

We may execute account security checks to protect our organization and ensure you are following the law. These checks will verify your identification, verify your information, and monitor your activity to identify any process infractions.

We may request extra information or documents during a security check. We may need a copy of your driver’s license or a recent energy bill to verify your identification and address.

These tests ensure safe, fair, and legal gaming. When invited to a security check, you must attend. If you don’t contribute or there’s fraud, your account may be suspended. According to Section 5, we may report major fraud or abuse to the authorities or other online gaming site owners.

10.  Protecting Your Information

The protection of the confidentiality of your personal information is of utmost importance, which is why stringent security measures have been implemented. For the sole purpose of ensuring that our systems are secure while the information is being transmitted. In addition to ensuring that only authorized personnel are able to access sensitive data, we are continuously looking for methods to improve the security measures that we have already put into place. It is essential to keep in mind that there is no system that is totally secure, despite the fact that we guarantee that all of the information that you give to us will be kept secure. It is imperative that you make the protection of your account credentials your top priority at all times and in all places. In the event that there is a breach of data, we guarantee that you will be contacted as quickly as possible, and that all of the appropriate actions will be done to rectify the situation.

11.  Ensuring the Protection of Youth

Adults are the only ones we serve. Anyone under the age of 18, or the legal gambling age in your location, is absolutely not allowed to register or participate in any way. No one under the age of 18 has their personal information knowingly collected by us.

You confirm that you are at least the age of majority when you create an account. We may ask for identification to confirm your age during the verification process. Suspending the account and requesting identification will be taken in instances where we have grounds to suspect an account may be linked to a minor.

We shall immediately close the account and remove any personally identifiable information associated with it from our database if we learn that a minor has an account.

Please contact us right away so that we can take the appropriate action if you become aware that a minor is using our site.

12.  International Data Transfers

Transferring and storing your personal data may occur in countries other than your own. For instance, our data could be handled by service providers with global operations or by servers located in a foreign nation.

You give us permission to transfer data to any country or jurisdiction in which we do business when you use our services. Keep in mind that data protection laws could differ from nation to country. To illustrate the point, data processing may take place in a country outside of the EU, regardless of your location within the EU. Regardless of the location of processing, your data will be protected in line with this Privacy Policy.

We will always keep your personal information secure and will never share it with anybody else, no matter where they are in the world.

13.  Links to Other Sites and Services

You may find connections to third-party services or websites on our site that are not under our control. You will be engaging directly with third parties when you click on links or use external services on our site, such as an independent developer’s game.

Any third-party websites or services accessed through this one are not covered by this Privacy Policy. Sites outside of our control have no responsibility for our content, operation, or privacy policies. Be aware that the third party’s privacy policy will govern any information you provide to a third party site or external service.

In conclusion, we have no control over what happens to your data once you leave our site or interact with a third-party service.   Before providing any personal information to any third-party site or service, be sure you can trust it.

14.  Important Important Legal Statement

While we take every step to protect your information, keep in mind that no system is perfect. We will be unable to pay for anything that occurred outside of our control. When you use our services, you recognize the inherent risks of online activity, as well as our inability to guarantee total security or perfect performance at all times.

15.  Adherence to These Guidelines

When you use the Spinmills Casino site, it means you agree to the terms of our Privacy Policy. Please do not use our platform in any way if you feel any part of this to be inappropriate.

Updates to this Privacy Policy may be made from time to time. If we make any major changes, we will post an updated Policy on our website and notify you through other means as needed. The Policy will prominently reflect the most current revision date. When you keep using our services after we make changes, it means you’re okay with us implementing those changes.