Responsible Gambling Policy at Spinmills Casino
Our number one priority here at Spinmills is making sure every single one of our players has a fantastic time while they play. In order to comply with the legal requirements of the Netherlands on responsible gaming and to encourage a healthy relationship with gambling, we have developed this Responsible Gaming Policy. We believe that gambling is and always has been a completely harmless kind of entertainment.
To help our players stay in control, we have implemented a number of tools and procedures, including self-exclusion choices, deposit caps, and session reminders. At its core, our strategy is based on a deep regard for, and commitment to, the welfare of our players.
Time-Outs and Self-Isolation
Taking a break from gambling is sometimes the safest option, and we realize that. You can easily disable account access for a certain time with Spinmills Casino‘s self-exclusion tools. If you want to give yourself a vacation from gambling, self-excluding is a good way to do it. It locks you out of the site until the exclusion period finishes.
Ruksha, a nationwide self-exclusion program: The Centraal Register Uitsluiting Kansspelen (CRUKS) is the central self-exclusion registry in the Netherlands, and Spinmills is an integral part of it as a licensed Dutch operator. You will be unable to access any legal gambling establishment in the country while your self-exclusion is in effect, as we will register you with CRUKS if you opt to do so through our platform. Six months is the bare minimum for self-exclusion using CRUKS.
Short Breaks (Time-Outs): If you need a little break to gather your thoughts, we’ve got a variety of time-out options for you. It’s super easy to put your account on hold for a few days or weeks without having to go through a full CRUKS exclusion. While you’re on your time-out, you won’t be able to get into the gambling site or log back in. This app is designed to help you manage your gambling as you relax and gain some useful insights.
After the time limit is up, you can’t take back a time-out or self-exclusion. Go ahead and use these choices whenever you could use a little break! Our customer service team is always ready to help you. They’ll handle all requests with care and confidentiality.
Restricted Deposits and Financial Management
To play responsibly, you must manage your gambling budget. One of the best ways to control your spending is to set a deposit limit. When you sign up for an account at Spinmills, you’ll need to choose a deposit limit for your account, whether it’s daily, weekly, or monthly. This is a must-have for Dutch law and a critical protection for your money.
The Function of Deposit Limits
It is totally up to you to decide how much you can deposit in a given time period. At the end of the period, you will no longer have the option to deposit funds until it is reset. You may better control your spending on gambling and prevent yourself from going over your budget by setting a deposit limit.
Setting New Boundaries: The amount you can deposit is entirely up to you. Reducing your restrictions is straightforward because you may do it whenever you want and the adjustment will be effective right away. There are more stringent regulations in place to safeguard you if you want to raise a limit; for example, there is a waiting time before an increase to a deposit limit takes effect. A modest monthly deposit cap (a few hundred euros) is applied automatically to new players. In order to safely increase this restriction in the future, our team must contact you beforehand. We may need to validate your ability to pay before approving an extremely high limit request; if we are unable to do so, we may restrict your account as a safety measure.
Spend less if you want to get your funds under control. It’s important to know your limits and how to change them when your money changes hands. Watch out for your cash if you want to have fun and not stress out while you play games. If you need help or have questions, don’t be afraid to contact our friendly customer service team.
Limitations on Session Time and Ground Truth Checks
Engrossed in thrilling slot games, it’s easy to forget the passage of time. The tools provided by Spinmills Casino to help you manage the length of your gaming sessions will assist you in maintaining control. You are required to establish a daily play limitation during registration as a component of our responsible gaming policy. You are limiting yourself to this amount of time each day when you check in and play. When the timer goes off, you won’t be able to log in again until the next day to keep gaming.
To make sure you stay cognizant of what you’re doing, we also use reality check reminders. The Dutch government mandates that all online casinos provide session reminders from time to time; while playing Spinmills in continuous mode, a pop-up notice will appear every half an hour. You can use this useful tool to find out how much time you’ve spent playing. This tool is great for reminding you to take a big breath, go over your play, and decide whether to continue or not. You may monitor your gaming habits and prevent playing for extended periods of time by keeping these checks in mind.
Keeping an Eye on and Helping with Behavior
Spinmills Casino takes player behavior seriously and keeps a close eye out for any indications of reckless or excessive gambling, in compliance with our legal duty of care. Our systems and skilled workers secretly look at things like how often you play, how long your sessions last, betting patterns, and your deposit history to find possible danger signs. This is all done to make sure you are safe.
Your safety is the most important thing to us, and we will step in if our tracking shows that you are in danger. We could call you to talk about your gambling and the help that’s out there for you, or we could send you a warning letter. We reserve the right to briefly close your account or put limits on it in the worst situations, to keep you from getting hurt even more. We are not punishing you, but rather helping you recover control, and we are acting in your best interest.
Keeping Up a Responsible Gambling Routine
The most important parts of gambling responsibly are your own mindset, decisions, and habits. You may maintain playing at Spinmills as a fun and healthful hobby by following a few simple rules. Everyone playing should think about following these rules for responsible gaming:
Create a Strategy and Stick to It: Before you go gambling, set a limit for yourself on how much money you’re willing to lose. You shouldn’t ever put more money on the line for gambling than you can afford to lose. This includes money that could go toward bills, essential living costs, or savings. Use our deposit limit tools to keep from going over your budget.
Realize that you will inevitably lose money when gambling and don’t try to recover them. If you’ve lost all of your money or reached your limit, there’s no need in trying to get it back by betting more or playing for longer. Frustration and more losses are common outcomes of trying to recover from smaller ones.
To break the habit for good, take breaks from games. Taking a break from your computer might help you concentrate. Don’t forget to take breaks while you work. Notes or a timer can help you remember things. Just letting you know that you can play the games again when you get back.
Put down the computer games if you want to unwind and pass the time. Do things you enjoy with the people you care about. Everybody should work out every day. It will be easier to keep track of your spending if you feel like your life is coming together.
Don’t bet if you’re upset, angry, stressed, or even a little drunk. We act without thinking when our feelings get the best of us. If playing computer games makes it hard for you to focus and think, you might want to stop.
These things will make gaming fun instead of a job. You can do whatever you want after that, but we suggest you follow the rules! Always be alert, be smart about how you use your power, and keep learning.
See the Red Flags That Might Indicate Problem Gambling
Even if it’s a game of chance, gambling can be dangerous. You must be truthful with yourself on your gambling habits and identify the signs that they may be developing into a problem. When you suspect you may have a gambling issue, keep an eye out for these symptoms:
Not Able to Pause or Reduce Amount: No matter how much you try, you just can’t seem to cut back or stop. You feel agitated or restless when you attempt to cut back, and you can’t stop thinking about gambling, so you go back to it to calm down.
Chasing Losses: When you lose money, your first instinct is to bet more to get it back. Losses get increasingly worse when this happens. Even if it’s costing you money, you can keep chasing losses.
Whether it’s disguising your betting activity or being dishonest about how much you bet, you may find yourself engaging in dishonest gambling practices. When asked, you can try to minimize the amount of time or money you spent gambling.
Disregarding Oaths: Your gambling habit has begun to negatively impact your day-to-day life, to the point that you may be skipping class or job, ignoring your family responsibilities, or even giving up other interests in favor of gambling. Regular obligations are taking a back seat to gambling in terms of both time and money.
You have accrued debts or run into financial difficulties as a result of your gambling. If you have a gambling problem, you can finance it by borrowing money from people you know, taking out loans, or selling off assets. You frequently fret over finances because of gambling losses, and bills can go unpaid.
It is critical that you respond immediately if you notice any of these red flags in yourself. Our responsible gaming tools can help you set limits, take a break, and get help if you need it. To help you take stock of your gambling habits, we have a self-assessment form here on the site, and our support staff is here 24/7 to answer any questions you may have. Feel free to consult with a trusted expert in a private setting for advice if you feel your gambling is becoming too much to handle; see Support Resources for more information. Keep in mind that anyone can develop a gambling issue and that seeking assistance is completely acceptable.
Preventing Gambling by Minors
We prioritize the protection of minors. Only customers who are 18 or older are allowed to gamble at Spinmills Casino. Anyone under the age of 18 will not be able to access our games because we have a zero-tolerance policy for underage gaming.
When you enroll with Spinmills, we take the necessary steps to confirm your age and identity in accordance with legal requirements. To make sure that everyone playing is an adult, we utilize safe electronic verification checks and ask for identification (such a passport or driver’s license). Your account will not be activated unless we can confirm with absolute certainty that you are 18 years old. Our team is always on the lookout for signs of underage use as well. Immediate suspension of the account will be instituted awaiting inquiry into the possibility that it is being used by a juvenile. All winnings will be forfeited and the account will be canceled (with deposits returned) for any player whose age is verified to be underage.
Advice for Adults in Charge: To help stop gambling among minors, we ask that parents and guardians do their part. Never let children in your home use your online gaming accounts. Don’t save passwords on devices that other people can use, and think about putting parental controls or blocking software on your kids’ computers so they can’t get to gambling sites. You might want to use an outside internet filter, like Qustodio or Net Nanny, to keep people from going to gambling sites. Tell your kids very clearly that gambling is only for adults, and start teaching them about the rules and risks of gaming at a young age.
In addition, we follow all rules and laws by never targeting children in our advertising or marketing.
Help and Information for Those Struggling with Gambling
Seek assistance; you do not face this challenge alone. Seek help from trained experts and community resources if you or a loved one is battling compulsive gambling. A few reliable sources are as follows:
Helpline for Gamblers in the Netherlands (Loket Kansspel): – LoketKansspel.nl This is the best resource for those in the Netherlands who are struggling with compulsive gambling. For anyone struggling with gambling issues, Loket Kansspel provides free and anonymous support. Advice, emotional support, and referrals to professional treatment are available around the clock through phone or chat with their counselors.
An online resource for GA is GamblersAnonymous.org. People all across the world who are trying to kick the gambling habit can find help at Gamblers Anonymous (GA). In the Netherlands, GA meetings are offered by AGOG; they are free and confidential. You can find understanding and accountability in GA’s 12-step program and the community’s support as you work through your recovery.
If you or someone you know is struggling with compulsive gambling, you may get free counsel and emotional support at GamblingTherapy.org, an international website run by Gordon Moody. With its support for multiple languages and 24/7 availability through live chat and forums, you’ll never be left hanging.
We Are Devoted to the Welfare of Our Players
Player safety is not just a box that Spinmills Casino checks. It is the guiding principle behind all that we do. You may play our slot machines in complete safety and comfort thanks to our stringent responsible gaming policies.
No matter how much we want you to have fun, we will never compromise your safety for it. Spinmills Casino is available 24/7 to assist players, encourages responsibility, and safeguards their funds. First and first, you must ensure your own safety and well-being. Any inquiries or complaints regarding ethical gaming can be directed to us. Working together, we can ensure that gaming continues to be an enjoyable and peaceful activity.