Spinmills Terms and Conditions

1. Introduction

1.1. You are indicating your understanding and agreement with the following Terms and Conditions whenever you visit Spinmills, register for an account or utilize any sub-domain or mobile app that is under our control or management.  Included in this are our privacy and cookie policies, as well as any regulations or legislation that could be relevant to the gaming and betting services offered on the Spinmills Without limitation, your use of the SpinMills constitutes your unconditional agreement to all of the terms and conditions set forth above.

1.2. If you are not able to accept these Terms in whole or in part, then you are not allowed to use or access SpinMills In the case that you find the Terms to be incongruous, you must promptly leave SpinMills

1.3. These Terms may be updated from time to time to reflect changes in the law or to clarify our intentions. Updated versions of the Terms are available in Spinmills; in some cases, the date of the most recent revision is also displayed.

1.4 When used in these Terms, the terms “you”, “your”, “player”, or “user” relate to any person using SpinMaills or any service provided on it, including account holders. All references to “we”, “us”, “our”, or “the Company” are to the aforementioned operator of Spinmills

The word “Games” encompasses all games and betting products that can be found on Casino SpinMills at any particular moment. This includes, but is not limited to, slot machines, live dealers, table games, card games, sports betting (if provided), and any other gaming services that we might offer. At our absolute discretion, we may update SpinMills with new Games or remove older Games.

2. The Account You Have

2.1. Necessary Legal Documents:

You affirm that you are at least 18 years old when you create an account on SpinMills Verify the laws of your home country on the legality of internet gambling. Please do not use Spinmills if you are a minor. At any moment, we may ask for identification to make sure you’re of legal age. We reserve the right to close your account and cancel any winnings made by you if it is determined that you are underage or that you have provided an incorrect age.

The Spinmills and its registration are not available to residents of any nation or region that we have designated as a forbidden jurisdiction, as stated in 

2.2. Opening an Account:

2.2.1. Creating an account is the first step in accessing our gaming services, which include betting and playing games for real money. Complete your registration by visiting SpinMills and filling out the necessary details .

2.2.2. Verify the details you enter on the registration form are full and accurate before submitting it. The following details are required: complete name, email, and cell phone number. Be very careful and meticulous as you go through the registration process. If you care about your security, you must choose robust login credentials. All information given at registration and thereafter must be correct and up-to-date.

2.2.3. It is your understanding that you will register under your own legal name and provide accurate personal information. To make sure the information you give us during registration is accurate, we may do things like verifying your identification. Carefully enter your name and date of birth when creating your Account; in most cases, you will not be able to change these facts after registration without our permission. Please contact our customer service department to request a correction if you discover you have entered incorrect information; we may request proof of the corrected information.

2.2.4. Your Account login information (password, username, and any other security details) must be kept secret at all times. Never give out your login details to a stranger. It is your obligation to monitor any activity that occurs through your Account. We will not be held responsible for any liabilities that may arise in the event that an unauthorized individual gains access to your Account via your shared or unprotected login credentials. You should never give out your password, and we promise that nobody will ever ask you for it.

2.2.5. No one working for the Company or any of its subsidiaries, affiliates, partners, or suppliers may create an Account. Anyone with direct working contact with us, including previous employees, contractors, and their immediate family members, is likewise subject to this prohibition. We have the right to terminate your Account if we determine that you have broken this rule. We will only refund your initial deposit (if any) and nullify any bonuses, promotional advantages, or winnings obtained from that account.

2.2.6. You have complete control over your Account. You must not give, sell, or otherwise transfer your Account to another person. The same goes for acquiring or using someone else’s Account. Your Account’s funds, rights, and obligations cannot be transferred. Your Account may be terminated for major violations of these Terms, including any effort to transfer ownership of an Account or share Account access with another person.

2.3. Problems with Account Security:

2.3.1. If you encounter any unusual behavior associated with your Account or if you are unable to remember your password, please inform us without delay.   Instances where you observe suspicious activity or suspect that another party knows your login credentials fall under this category.   Please let us know immediately if you think another player is cheating or breaking the rules. Thank you.

2.3.2. In the event that we suspect fraud, abuse, or a technical or administrative error, we retain the right to declare any wager or transaction null and void. With regard to the following specific cases, we reserve the right to revoke an already-placed bet or wager:

In the event that you or anyone associated with you unfairly affected the result of a game or event.

When you or your accomplices break the rules of the SpinMills to get an unfair edge in a game or bet.

If illegal activity in which you were even remotely involved influenced the outcome of a game or event.

If there was a major mistake with the odds, pricing, or software when the wager was made (for instance, odds that were obviously wrong because of a typo or bug).

When wagers were made and accepted when SpinMills  was experiencing a technical issue that would ordinarily have barred wagering.

If this occurs, we reserve the right to cancel the wager or transaction and take other action (such as temporarily deactivating your Account) as needed to resolve the issue.

2.3.3. We retain the right to close any subsequent accounts you attempt to register if we decide to close or suspend your Account for any reason. On top of that, we have the right to terminate any other account we find associated with you, including accounts that share the same name, address, email, IP address, or payment method. Any wagers made using those accounts may be null and void, and any bonuses or wins may be lost if those accounts are closed. Additionally, we can refuse to process any withdrawals from linked accounts at our discretion.

2.3.4. We provide two-factor authentication (2FA) for your Account as an extra layer of security. Two-factor authentication (2FA) is an additional security measure that can be enabled if desired. It entails using a code sent to your mobile device in addition to your password, for instance, to secure your account. Your responsibility for the security of your login information and verification codes does not diminish even when two-factor authentication is turned on. Make sure that nobody else can access your Account.

2.3.5. We reserve the right to suspend or close your Account if you fail to provide the requested information within a reasonable time frame (usually 90 days) as part of our routine verification procedures. This includes identity verification, also known as KYC, (“Know Your Customer”). We have the authority to terminate an account and seize any remaining funds if the verification process takes too long or if we are unable to conduct the necessary Know Your Customer checks (subject to relevant laws).

2.3.6. There may be a maintenance cost for an inactive account if it stays that way for a long time. After 180 days of inactivity, your Account will be considered dormant. We retain the right to charge a monthly service fee on any leftover balance once the account becomes inactive. Euros 5 (or its equivalent in other currencies) a month is required. Some examples of such currencies are NZ$8, PLN20, NOK55, CAD$7, BRL25, AUD$8, or DKK 40. You will continue to be charged for this fee on a monthly basis until you either log out of your Account or the balance is zero. Upon reactivation of your Account (i.e., placing a bet through login) or when the amount is depleted, we will cease the deduction of the charge.

2.4. Your Obligations While Signing Up:

You confirm your agreement with the following statements by signing up for an Account:

2.4.1. Age and Legality: You are of legal gambling age (at least 18 years old, or older in your jurisdiction), and your use of our website does not violate any laws. It is entirely up to you to be aware of and abide by any gaming rules in your jurisdiction.

Subject to Section 

2.4.2. “Personal Use Only,” you agree to use SpinMills and your Account only for your own amusement. In no way are you engaging in professional, commercial, or business-related activities by accessing our Spinmills You are competing solely for your own benefit, not that of any other party.

Your past, present, and future submissions of information to us are full, truthful, and accurate. 

2.4.3. Please remember to update your Account information or let us know if any of your registration details (such as your address or phone number) change.

2.4.4. Your Tax Obligations: You are aware that your country’s laws may require you to pay taxes or disclose any winnings you receive. Any taxes or fees that need to be declared and paid are entirely on you.

2.4.5 The funds you add to your Account are not tainted by illicit activities because they originate from a valid source, such as lawful operations. You further acknowledge that you will not engage in any illegal activity, including the laundering of funds, through the use of our Casino Spinmills

2.4.6. Loss Potential: You are cognizant of the fact that gambling entails loss potential and that winning is not guaranteed. You understand that there is a chance that you can lose money if you bet on our Spinmills You agree that we are not liable for any such losses.

2.4.7. No Deception or Fraud: You are not to participate in any deceitful or fraudulent behavior on our SpinMills This includes abstaining from employing software bots, algorithms, or gadgets that alter normal gaming, as well as from engaging in match-fixing or any other type of cheating or collusion. You agree to play by the rules, and that we have the right to cancel your wagers, take your winnings, and terminate your Account (for a full list of banned behaviors, see Section 9).

2.4.8. Payment Methods You must be the legal owner of any payment method (e-wallet, bank account, credit card, etc.) that you use to deposit or withdraw funds. The account or card you’re using must have your name on it. It is prohibited to use the payment information of another person.

2.4.9. All of the content and software that we make available to you in order to access and use the Games (such as downloaded casino clients or game software, for instance) is subject to intellectual property regulations. As stated on our SpinMills , you may only use it for your own private, non-commercial enjoyment. None of our software or material may be reproduced, distributed, altered, reverse-engineered, or disassembled.

2.4.10 Be respectful to our staff, fellow players, and the game as a whole. Abuse, vulgarity, or other forms of harassment will not be accepted. This includes not only in-game interactions but also any communication (email, chat, etc.) with us or other players.

3. Different Accounts

3.1. Each user is limited to a single Account on SpinMills  No user may create more than one account (termed “duplicate accounts”).

3.2. Typically, we have a policy of allowing only one Account per IP address, device, or household. You are required to notify us in advance if you want to use Spinmills on a shared computer or household. In such instances, we may ask for extra proof to make sure you followed the guideline.

3.3. Any account(s) that we discover you have created in duplicate may be closed, regardless of whether it’s to circumvent limits or not. Bets placed using multiple accounts will be nullified and all bonuses, free spins, or profits accumulated from those accounts will be confiscated. Also, we will not process any withdrawal requests that are pending from accounts that are already linked. Our decision as to whether or not to return any portion of your deposit, if any, is final and subject to our discretion (less any costs that may be applicable).

4. Payouts

4.1. Your Account balance is augmented if you emerge victorious in a wager or game round.  The money will be available in your Account as soon as the result of a game is decided and verified.  To investigate potential technological difficulties or rule infractions, for instance, we may have to confirm the legitimacy of a victory.  Until we finish this verification, we can’t guarantee that you’ll get your prizes.  Within three to fourteen days, we usually finish reviewing game outcomes and notify you if we do.

4.2. In the event that you are inadvertently credited with funds that do not actually belong to you (whether as a result of a technological glitch, a human error, or any other cause), we will promptly deduct the amount from your balance as soon as we discover the mistake.  Withdrawing funds that were incorrectly credited to you before we discover the problem will result in you being billed for the incorrect amount.  You must inform us right away if there is a miscredit and not use the incorrectly credited monies.

4.3. There may be verification checks for all payouts and withdrawals, as described in Section 6. Prior to processing any compensation, we retain the right to confirm your eligibility and identity.  Furthermore, in order to forestall any kind of illegal activity, including money laundering, all transactions are watched.  If compelled to do so by law, we may notify the proper authorities of any suspicious transactions.

5. Money deposits

5.1. Funding your Account is a prerequisite to playing for real money.  Many different payment options are accepted, including major credit cards, debit cards, e-wallets, bank transfers, and even some cryptocurrencies.  Depending on where you are, different techniques may not be available.  We do not take cash or checks as forms of deposit.  Please ensure that any funds are transferred into your own account. We do not accept deposits made by third parties; for further information, see to section 5.7.

5.2. Your Account will be designated to a primary currency, which can be chosen upon registration or when you make your initial deposit, however you are allowed to deposit in multiple currencies.  Your deposit will be converted to your Account currency at the current exchange rate if the two currencies are not the same.  The burden of any fees or expenditures related to currency translation will fall on your shoulders.

5.3. If you are depositing a greater amount or using a specific type of payment, we may ask for identification or proof of ownership of the payment method. Our anti-fraud and KYC (Know Your Customer) protocols include these. Failure to furnish the requested proof may result in the rejection of the deposit and/or the suspension of your Account until the verification process is finished.

5.4. Players will not be granted credit.  Wagers cannot be put on credit; you must have enough cleared monies in your Account to place a wager.  You also can’t put money into your account if you plan to take it back later.

5.5. You confirm that you have the legal right to use the payment method and agree not to reverse or chargeback payments that have been properly credited to your account when you make a deposit.  It is absolutely forbidden to use a stolen payment method or to reclaim funds after using them fraudulently. If caught, your account will be immediately closed and you may face legal consequences.

5.6. Before you can withdraw any funds from your Spinmills account, you are required to wager the amount three times (3×) in order to prevent money laundering.  You are required to wager a minimum of €300 before you may seek a withdrawal of your €100 deposit, for instance. We retain the right to withhold the withdrawal until the betting requirement is satisfied, in the event that you try to withdraw funds before satisfying this playthrough requirement. Bonus wagering requirements are distinct from and in addition to those of your deposit (see Section 16).

5.7. Third Party Deposits: When making a deposit, it is imperative that you use a payment method associated with your own name.  You are not allowed to deposit funds that do not belong to you or to authorize another else to do so into your Account. Any profits accrued from a deposit that we discover was made through a third party will be voided. In the event that this is not feasible, the initial deposit sum would be promptly reimbursed to the third party who is legally entitled to it.  Because of this, we may also terminate your Account. The amount that is returned will be reduced by any fees that were paid to return the deposit.

6. Dropouts

6.1. We usually ask for:

Have a copy of your photo ID (driver’s license, passport, national ID card, etc.) on hand.

You need to show proof of residency with a recent utility bill or bank statement (from the last three months) that shows where you live.

When you send in a copy of the face of the card for deposits, make sure to cover the CVV code and all but the final four digits of the card number.   If the deposit was made by an electronic wallet or bank transfer, you will need to show proof of ownership, such as a screenshot or statement, to confirm the transaction.

We won’t let you withdraw money unless we’re comfortable with the results of the checks we just talked about. As part of this procedure, we might also need to check your two-factor authentication or make a short phone call to make sure you are who you say you are.   If you follow these steps, you may be sure that you are the one asking for the withdrawal and that you are following the law against money laundering.

6.2. When possible, the available withdrawal options shall be identical to the ways you used to deposit funds.  Withdrawals may be processed using the same method and account used for deposits, at our discretion.  If you made a deposit using a specific credit card, for instance, we might charge your withdrawal to that same card.  If a specific withdrawal option is unavailable to you for policy or technical reasons, we will assist you in finding a suitable replacement.

6.3. Please be informed that while we do not typically impose any fees on withdrawals, your bank or payment provider may impose their own fees, particularly when dealing with foreign transfers or currency conversions.  It is on you to pay any costs that third parties may impose.

6.4. We strive to handle requests for withdrawals in a timely manner.  The processing time for a withdrawal is normally up to three banking days after approval (after any required verification procedures).  The time it takes for the money to get to you can differ based on the payment method and the banking processes; for example, certain e-wallet withdrawals can be finished a few hours after approval, while other methods, including bank transfers or card withdrawals, can take a few days.

6.5. Deposit Wagering Requirement:  In accordance with the provisions of Section 5.6, we retain the right to withhold or postpone any withdrawal until the total amount you have wagered meets the play-through requirement, which is three times your deposit amount.  To promote honest play and adhere to anti-money laundering legislation, this policy is implemented.

6.6. If you have any current bonuses or have not satisfied the wagering requirements for a bonus, your withdrawal request will not be executed.  If a bonus is still active when you request a withdrawal, we may ask if you want to cancel it before proceeding (in which case you would lose the bonus and any wins linked with it) or we will hold off on processing the withdrawal until the bonus requirements are fulfilled.

6.7.  Your inability to withdraw funds denoted as “Bonus” in your account balance is a consequence of the bonus funds having not yet fulfilled the wagering criteria.  Furthermore, until the game is ended or the issue is fixed, you will not be able to withdraw any monies that are locked in an ongoing game. This includes funds that are tied up in an unfinished game round or tournament, for example.

6.8.  To ensure the safety of our customers and the smooth running of our business, we have implemented time limits on withdrawals .  Assuming we haven’t already discussed this:

There is a 500 euro (or its equivalent) maximum withdrawal limit per transaction.

There is a daily limit of €1,500 (or its equivalent) for withdrawals.

Within seven days, you are able to withdraw no more than €5,000 (or its equivalent).

You are limited to a maximum of €20,000 (or its equivalent) in withdrawals per 30 days.

We may offer you the option to pay for your greater prize in installments if it surpasses these limits, such as a jackpot win.  Payments of up to €20,000 monthly are typical until the entire sum is paid off.  (Despite these limitations, progressive jackpot winners are typically paid out in full, all at once.)

6.9. The smallest sum you can remove is twenty euros (or its currency equivalent) from your account.  The majority of payment methods are subject to this requirement.  You will not be able to request a withdrawal until your balance meets the minimum, which can be achieved either by winning more or by depositing more funds.

6.10. Even if you have passed verification checks previously, we may nevertheless request more documents or information before we approve a withdrawal.  If the address on file is outdated, for instance, or if you want extra security for your payment method, we may ask for more proof of ownership.  We may also contact you by phone to confirm your information in some instances.  These steps are being taken to guarantee that the right person is receiving their withdrawals.

6.11. Each payment method can only have one pending withdrawal at any given moment.  Prior to requesting another withdrawal to the same destination, you may be required to wait for the current one to finish processing, or cancel it if it is still in progress.  Additionally, we may set a 24-hour limit on the amount of withdrawals you can request (typically one per day for specific ways), though this varies by payment method.

6.12. The money will be refunded to your Account balance in the event that you decide to cancel a withdrawal or if we decide to cancel it due to you not meeting a condition.  You will be able to play with those monies once they are returned to your balance.  We will not be held liable if you reverse a withdrawal and subsequently lose the funds while playing.  By that moment, the money are deemed to have been utilized voluntarily by you.

6.13. With most of our games, we are unable to give back wagers since playing at our casino entails real-money transactions with instantaneous outcomes (gewinns or losses).  Whether you win or lose, once the game or bet is played, the result is final.  We will, of course, return the stake for that round if the round is annulled due to a game fault or an incorrectly accepted bet (for more information on technical failures, see Section 11).  All bets are final, barring any technical issues or cancellations on our part.  Refunds are offered at our discretion; however, you may contact customer care if you feel an extraordinary cause warrants a return.

6.14. We have the authority to change the minimum and maximum withdrawal amounts for certain players or payment methods whenever necessary.  A higher withdrawal amount may be possible, for instance, if you become a VIP or if we have a unique agreement with you.  We may need to reduce the limitations for that method, on the other hand, if a certain payment source imposes harsher limits.  If any of these exceptions pertain to your Account, we will let you know.

7. Termination of Account

7.1. The Account can be voluntarily closed by you at any moment.  Please seek the closure of the Account by contacting our customer service team.  Please ensure that you have withdrawn all leftover monies and that there are no active bets pending before seeking closure.  You should patiently wait for any open bets or game rounds to finish before taking action (or contacting support if you need help with this).  Please let us know if you are terminating your Account because of a gambling issue or a desire to self-exclude. Our Responsible Gambling policy has mechanisms in place to help and protect you in this matter.

7.2. Closing of Account: We retain the right to close your Account at any time, regardless of whether you have asked us to do so or not. Should we determine that it is necessary to close your Account (other than due to misconduct), we will inform you and, after deducting any applicable fees or penalties, will transfer any remaining balance to you using a method that we determine. Although we are under no obligation to do so, we may close your account for any number of reasons, including but not limited to security concerns, a violation of our Terms of Service, or strategic business decisions.

7.3. These Terms will be regarded as terminated if your Account is closed, whether by you or by us.  Nevertheless, you’ll still have to pay attention to anything that happened on your Account before we close it, like any outstanding debts or bets that needed to be settled.

7.4. Upon account closure, all bonus funds or promotional offers that remain unused will be null and invalid.  We have the authority to revoke any bonuses associated with your account once it is closed.

7.5. All funds in your Account, including deposits and prizes, may be considered forfeited if we close your Account as a result of fraudulent, dishonest, or illegal acts or a breach of these Terms.  Furthermore, while the matter is being investigated, we reserve the right to delay payments or take any other appropriate action.

7.6. Any bets or transactions that are still open will be your responsibility in the case that your account is closed.  After the account is closed, you are not allowed to open a new one without our explicit consent.  If we find out, it will be treated as a duplicate account (see to Section 3) and dealt with appropriately.

8. Games That Crash or Are Aborted

8.1. Your Account may be promptly terminated if we have reasonable suspicion that you are engaging in fraudulent, illegal, or inappropriate activities, such as cheating, cooperation with other players, or money laundering. You risk having any money in your Account, including any winnings or bets, confiscated if this happens. For the purpose of an investigation, we may also notify the proper authorities about the event.

8.2 It is absolutely forbidden to take advantage of our odds or games by using arbitrage, sure bets, or any similar strategy.  In such case, we reserve the right to cancel the relevant wagers, collect any winnings linked with them, and even terminate your Account.

9. Real-time communication

9.1. If Spinmills offers a live chat tool, it is expected that you use it politely and legally. We want all users to communicate politely since we supervise the chat.

9.2. In conversation, do not express any hateful, profane, or disrespectful ideas.  No one, including our employees, may ever be the target of harassment, threats, or abuse. The use of excessive vulgarity and slurs based on gender, ethnicity, religion, etc. also fall under this category.

9.3 You may not promote, advertise, or link to any other website, product, or service on Spinmills in the conversation.  No one should ever use the conversation for their own profit.

9.4. Using the conversation for illegal or conspiratorial purposes is strictly prohibited. For example, you are not allowed to engage in player collusion with the intention of deceiving the Company or to engage in hand or game strategy discussions that could provide another player an unfair advantage.  The content in question will be removed or the necessary authorities will be notified as soon as we become aware of any inappropriate behavior in the conversation.

9.5. We reserve the right to remove your ability to use the chat or, in extreme circumstances, your Account entirely if you do not comply with our chat rules.  Any leftover real-money balance will be restored to you if your Account is terminated due to chat misbehavior, minus any payments that were owing to us, if applicable.

10. Games That Crash or Are Aborted

While we do our best to keep performance consistent, we cannot be held responsible for instances where gameplay is interrupted due to technical difficulties, disruptions, latency, or any other reason.  All bets and game rounds will be nullified in the event of a system failure or game crash.  In this instance, we will credit any winnings that were already accumulated when the problem occurred and, if applicable, return the stake for that round to your Account.  If you incur losses or miss out on opportunities because of technical issues, we will not be held liable beyond this credit or refund.

11. Disputes

Get in touch with our customer service department (for example, at support@spinmills.com) if you have any questions or concerns regarding our services.  We are committed to addressing the issue promptly and will conduct an investigation.  Our transaction records shall be final in the event of a disagreement regarding a bet or game outcome.

12. Additional Items

Rules of law of the Union of Comoros shall apply to these Terms.  The courts of the Union of Comoros shall have exclusive authority over any dispute that may arise from these Terms or your use of Spinmills

13. Property Rights

We own or have a license for all elements of SpinMills , including the name, logo, software, and content.  Without our explicit written consent, you may not use or copy any of our intellectual property.  You can face legal consequences if you use Spinmills’s materials without permission.

14. Deals and Extras

Bonuses, free spins, cashback, and other promotional offers may have additional terms that supplement these standard Terms.  You are agreeing to all terms and conditions when you claim a bonus or participate in a promotion. If we detect abuse or a violation of the promotion terms, we retain the right to change or terminate promotions at any moment.  If you misuse promotions (for example, by abusing bonuses or committing fraud), your bonuses and wins can be nullified and your account suspended or closed.

Prior to meeting the wagering requirements, you will not be able to withdraw the bonus funds.  The bonus money or any wins from it cannot be withdrawn until the 30× wagering requirement (i.e., you must bet 30 times the bonus amount) is met, unless otherwise specified.  The percentage of wagers that go toward meeting these requirements varies greatly among games; slots typically account for 100% of bets, but table games, live dealer games, and video poker usually account for 10% or less, if any at all.  The validity period of bonuses and free spins is often specified in days, with some offering as few as 30 days.  Your bonus and any earnings from it will be null and void if the wagering requirements are not satisfied by the specified date.

You will lose both the bonus and any earnings from it if you ask for a withdrawal before meeting the wagering requirement for a bonus.  Should you wish to withdraw your real-money cash prior to fulfilling the requirements, you have the option to cancel the offer, which means you will forfeit the bonus and any winnings linked with it.  Also, there can be a limit on how much you can cash out from some freebies; for instance, a no-deposit free bonus could limit your winnings to €100.  We will not pay out any prizes that exceed this limit.

15. Safebox

Save some of your hard-earned cash in a secure location with the help of the Safebox feature.  Bets or withdrawals made with funds in the Safebox will not be available until you return them to your primary balance.  Transfers to and from the Safebox are quick, free, and require a minimum of 1 unit of currency. You are free to make these moves whenever you like.  You may see a record of all Safebox transactions in your account history, and funds kept there are not included in wagering requirements or incentives.

In certain cases, such as when we are performing maintenance on the site or when we detect suspicious behavior on your account, we may temporarily disable the Safebox feature.  Even though you won’t have access to your Safebox funds during this suspension, be assured that they are safe.  The momentary inaccessibility of this feature does not absolve us of responsibility for any discomfort it may cause.  Any funds sent or received from the Safebox are entirely at your discretion; we will not pay you for any losses that occur as a result of your own carelessness.  Any money in the Safebox will be returned or handled in the same way as the money in your main balance if your Account is canceled or becomes inactive.

16. Feature of the Lucky Box

You can open a virtual box of random goodies using the Lucky Box feature, which requires either a specified sum of actual money or Coins (internal site credits).  Some examples of possible prizes are Coins, which are added to your Coin balance, Free Spins, which are added to your bonus balance and have wagering restrictions, and other unique awards. The results of Lucky Box games are completely random and cannot be changed. The value of the goodies may or may not match the cost of opening the box. We reserve the right to cancel any impacted prizes and issue a refund in the event of a technical problem.  Additionally, we have the right to temporarily or permanently remove the Lucky Box function.  Players must be of legal age to use the Lucky Box, and it is strictly for recreational purposes.